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Very enjoyable purchasing experience
Very enjoyable purchasing experience. The salesman (Moj Asghari) and a senior manager took time to listen to what we wanted. They were very informative but didn't pressure us at all. When we wanted some time to discuss our options we were left alone to do so. The car features were explained clearly and a very useful test drive was provided there and then even though we had just called in, nothing booked. All questions answered clearly.
Moj was very pleasant and friendly, dealing with us with very good humour.
That's not a deal breaker but it certainly makes difference and gives a very good impression of how this dealership works with customers. He also had a very thorough knowledge of the car, which was very helpful indeed.
The part-exchange deal we got was very good and how that had been put together was explained to us (a first for me I think, I don't remember being told that much detail elsewhere over many years of buying cars). We were provided with information about options such as the service plan but that was it ... no sales pressure to take up the options. I always appreciate that ... much more likely to buy something if I'm simply left to make my own mind up once I've got the info I need.
