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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independant review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Peter Hebden

Great service 10 out of 10

Pippa goes the extra mile to make sure everything goes well. From setting up the deal till taking delivery. If you are buying a Peugeot go to robins & day Chelmsford and talk to Pippa you will not be disappointed
Mark Willow

Citroen grand c4 picasso

Excellent experience couldn't fault it at all very nice guy who looked after us wasn't pushy in anyway which you get at alot of other garages so that was nice and very helpful in everything we needed. Highly recommended. Thanks mark&jenny
Kerry Dowling

Fantastic Service from a garage who puts the customer first

I've gone to be honest never a fan over the years of used car salesman, you know what it's like we've all met a few shady ones and the impression sticks. If you want to rid yourself of this image forever take a trip and buy a car from Robins And Day in Newcastle. I'm sure all the staff are lovely but it was Ian Church who I dealt with. He is super and as far removed from my first comment as you could get. When I think of good customer service it is the extra details that count, the little touches which make a customer feel valued such as ensuring the car would be ready so I didn't have to make 2 journeys from Middlesbrough. Sending photos of the car ready to go. Offering to pick me up from my meeting on the day I was due to pick the car up, understanding on the day when I called and said I'd have to delay until the following day as I'd lost my purse. Offering a lift from the station the next day when I was getting the train and like a typical woman I changed my mind and got the bus hoping for some shopping time first, ok my mum was but Ian still checked we were ok for a lift. He looked out for us arriving and came out to greet us. Car was waiting in the showroom and Ian quickly went through all the paperwork and then showed me the main functions of my car. Good personal and professional service from start to finish. PS car is a Peugeot 2008 and I love it. Not as great as the 1007 I had previously but then nothing could beat the reaction you got from people when they saw the automatic doors!
Caroline Parker

mobility car

Excellent customer service from start to finish .would recommened to anyone
Jim Duffus

Buying a new car

My initial impression of this company is good. Salesman was welcoming, communicated efficiently and answered all my questions. In no way was he pushy.
Tania Moreno

Enjoyable change of car

Me and some friends went to see a car yesterday. I found the place lovely and tidy and Billy was great from the beginning to the time of making the deal. Really happy with everything .
Kenville Barzey-Browne

Incredible

I would like to say a big thank you to my sales representative Ian Church who has been nothing but professional, fast and friendly, where others have failed disappointingly, Robins & Day Newcastle have secured me a perfect deal with little or no effort on my behalf. The hardest part for me is driving to Newcastle from London to exchange cars but it will be worth it to shake his hand. One of the best retail experiences I have had to date. I can highly recommend them 100%.
Stephen Findlay

Great service

l needed a bigger car and wasn't disappointed, l was shown a few cars but settled for the Peugeot 5008 2ltr HDI. The salesman was very helpful and friendly.
David Connelly

Sales guy

Vary please with Ricky friendly informative and knowledgeable would definitely recommend Robins & Ray to anyone looking to purchase a new car.
Glennis Richardson

Absolutely amazing experience

Very happy with my experience at Robins and day very friendly and helpful staff talked me through every thing I needed to know now can't wait to receive my new car
Charlotte Drane

Great customer service

I went into robins and day to enquire about s car and got greeted by Stella. She was so helpful and so nice, she made me feel relaxed and gave me all the info I needed about purchasing a car. I didn't feel pressured into anything and she done all that she could to help me out. She made the whole experience enjoyable rather than stressful and I couldn't be any happier with the help she gave me :)
David John Granger

3008

A very good experience in buying a new car. Well conducted, informative and a good test drive, which decided us to buy the new 3008 from your garage.

Stellantis &You UK latest news

UK launch of Stellantis &You, Sales and Services

UK launch of Stellantis &You, Sales and Services

25 January 2023

Stellantis &You, Sales and Services is the new name for Stellantis’ retail division in the UK, aligning with Europe and morocco who launched in November 2021.

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ULTRA-LOW EMISSION ZONES TO BE EXPANDED LONDON-WIDE 

ULTRA-LOW EMISSION ZONES TO BE EXPANDED LONDON-WIDE 

28 November 2022

London’s ultra-low emission zone (ULEZ) will be expanded across the whole city from August 29, 2023.

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POWER UP FOR PENNIES

POWER UP FOR PENNIES

18 August 2022

Electric car drivers could save up to £850 a year by changing how they charge-up.

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STELLANTIS &YOU UK ACHIEVES 10,000 TRUSTPILOT REVIEWS

STELLANTIS &YOU UK ACHIEVES 10,000 TRUSTPILOT REVIEWS

05 August 2022

  • Stellantis &You UK has achieved a score of 4.6 marked excellent
  • This is based on customer's opinions of Robins & Day’s 58 UK franchise locations
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ROBINS & DAY EMPLOYEE REACHES OVER A HALF CENTURY OF SERVICE AND COUNTING

ROBINS & DAY EMPLOYEE REACHES OVER A HALF CENTURY OF SERVICE AND COUNTING

11 July 2022

Robins & Day by Stellantis &You UK is paying thanks to its longest-serving employee, Paul Neale, who this month celebrates 55 years’ of service with the Group.

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ROBINS & DAY BY STELLANTIS &YOU UK WELCOME FIAT AND ABARTH TO ITS DEALERSHIP NETWORK

ROBINS & DAY BY STELLANTIS &YOU UK WELCOME FIAT AND ABARTH TO ITS DEALERSHIP NETWORK

20 April 2022

Fiat and Abarth join other Stellantis brands available at Robins & Day by Stellantis &You dealerships from March 2022. Fiat and Abarth models, including the New 500, will be available at the Birmingham Central and Sale dealerships.

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Partners & Accreditations

Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.